Frequently Asked Questions

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Where do I add my engraving request?

You’ll find a section labelled “Engraving instructions” right after you click ‘Add to Cart.’ Simply use this space to specify the engraving you’d like on the bracelet.

I’m unsure about sizing details. Can you help?

To get the perfect fit, I need your exact snug wrist size. I’ll add the necessary length for a comfortable fit based on the design and materials, which can vary depending on the leather used. If you need a half size and there’s no option, just let me know in the “Special Instructions for Seller” section.

For reference: 1 inch is equal to 2.54 cm.

Are there any specific care instructions for my bracelet?

Yes, your bracelet is crafted from premium leather, so a few care steps will keep it in great condition:

  • Avoid contact with water.
  • Minimize exposure to chemicals, including perfumes, deodorants, aftershaves, and sun lotions, to prevent tarnishing.

Why should I choose By My Side Bracelets?

Each bracelet is carefully handcrafted with high-quality materials. If there’s ever an issue, I’m here to help and find a solution—no generic referrals to terms and conditions. I’m happy to answer any questions you have, with a personal and timely response.

What are your production times?

I work quickly! Generally, orders are ready to ship within 1-3 days, though this may vary slightly by season.

Is there an express shipping option? I can’t wait to see it!

Yes! All UK orders are sent with express tracked delivery, and you also have the option to choose recorded or registered delivery.

I have a design idea but don’t see a listing for it in your shop. What should I do?

If you have a custom design or personalization idea—whether it’s a unique engraving, print, or stamp for your bead—I’d love to bring it to life! Just reach out, and we’ll work together on your vision.